Step
The first step in using the ARM is to configure your account. You can arrange have ARM enabled on your account by contacting your Arco branch. Once your account is ARM enabled, you can use the ARM Configuration screen to set up the users you wish to have access to the ARM configuration functionality, those that will act as approvers and the purchasing restrictions on orderers.
Users can be restricted based on individually assigned spend limits and/or the items in their basket. If the order disobeys your purchasing restriction then you can choose whether the order requires approval (and choose the approver), is rejected automatically or is simply allowed to be placed directly as an order.
Changes made on the screen are automatically applied to users on the account the next time they sign in.
Step
When a user on an ARM account places an order that requires approval, that order becomes a requisition. The user is notified that the requisition will require approval and be told who will be responsible for approving it. An email is then sent to the approver informing him or her that requisitions are being held on www.arco.co.uk awaiting their approval.
Step
The approver that has received the email notification then logs on to www.arco.co.uk and uses the My Requisitions screen to view requisitions waiting for their approval. The approver can view the contents of requisitions and can then either approve the requisition, reject it, or return it to the user that placed the requisition for amendment.
Requisitions that have been approved are turned into orders and placed on the www.arco.co.uk website. Requisitions that are rejected are removed from the system and the person who placed the order is notified that their approver rejected their order with comments from the approver as to why it has been rejected.
Requisitions that are returned to the user are placed back into the user's ARM account along with the approver's comments about how the requisition should be amended. When the user has amended the requisition, it can be resubmitted to the approver who can check it once more.
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