Our customers tell us that product quality is one of the most important factors of our service to them, they want to feel totally assured that the products we supply them will keep their people safe.


We are committed to delivering high quality, safe and reliable products which meet or exceed our customers' expectations.


Whether your colleagues are working at height, in confined spaces or just going about their everyday tasks, lives can often depend on the quality of their safety gear. That's why Arco products go through a strict 5 stage Product Assurance Process and why we're the only safety distributor to have a UKAS accredited testing lab.

Because when lives are at stake, there’s no room for doubt

Please click on the sections below for more information...

Not all PPE equipment

is created equal

Inadequate PPE in

the market



Safeguarding as

an industry

Keeping workers safe -

no room for doubt

Neil Hewitt, Divisional Director Quality and Technical Standards at Arco discusses the issues of non-compliant, CE marked, Personal Protective Equipment and the steps the industry can take to minimise the risk of these products entering into the European market.


Despite Personal Protective Equipment (PPE) having the required EC type approval and CE mark, recent tests have indicated that some of the products you assume to be safe, may not actually be fit for purpose.


The seriousness of this issue was recognised by the British Safety Industry Federation (BSiF), when it wrote to its members saying: ‘This situation poses an obvious risk to end users, and is a timely reminder that only relying on CE certification for certain product types is no guarantee of ongoing quality assurance.’ Furthermore, the BSiF is calling on all those in the industry to make certain and ensure their supply chain routes are fully aligned to provide safe, legal and fit for purpose PPE.  As the UK’s leading safety company, with representation on the BSIF’s Federation Council, we take these issues very seriously.


In February of this year, the new PPE regulation was adopted by the European Parliament, reclassifying some products, introducing a 5 year limit on CE certificates and clearly identifying the obligations of all economic operators in the supply chain. Economic operators include manufacturers, distributors and importers. It also clearly defines that an importer or distributor who markets a product in Europe under their own name, brand or trademark becomes liable for the full manufacturer’s obligations. This will be a good step forward for the industry although the period for these changes to be implemented could take until 2018, and we need to act now.


The United Kingdom is one of the key regional markets for PPE in Western Europe1, where the supply of high quality and reliable products continues to be the number one customer consideration when purchasing PPE equipment2. With the continued growth of the industry and employer’s increasing concern for the safety of their employees, the importance of robust legislation to protect workers is of paramount importance.


(1) Market Research Report – Frost & Sullivan, Snap shot of UK & Ireland personal Protective Equipment (December 2015)

(2) Arco CVP research, published January 2016



The document that currently underpins the legislation is the PPE Directive 89/686/EEC. The role of which is to ensure that suppliers of protective equipment follow the correct approval procedures before placing the product on the market.  Category two and three  items of PPE must follow an EC type approval and carry the ‘CE mark’ to prove certification, whereas category one or minimal risk PPE are self certified and CE marked  by the manufacturer after they assessed the product against the essential health and safety requirements of the PPE directive. However, worrying data has emerged that with the growth of the industry, comes the increased risk of CE marked products that do not conform which could  result in the person not being adequately protected during an accident.

There appears to be procedural weaknesses within the EC type approval and CE marking process. These weaknesses can allow a less reputable manufacturer or importer to gain CE certification for products they wish to market and then subsequently make changes to the product. These changes could impact on the product’s safety performance as further testing may not be conducted as the CE certificate is already available. There is no third party production monitoring process for category one or two PPE and it is up to the manufacturer to ensure the product continues to conform to the standards. Currently the UK’s competent authorities for market surveillance of PPE are under increasing pressure due to reduced budgets and this may be exploited by less reputable manufacturers.


Note – Manufactures of category three PPE are required to have a third party monitoring process in place for the actual product or a quality management system as defined in article 11a or 11b of the current directive.

An example of these failures came to light when Arco performed a number of tests on safety footwear toecaps, products at the front line of safety across a wide range of industries. Traditionally toecaps were made from steel to ensure toes were not crushed in the event of an accident, but non-metallic materials have entered the marketplace, offering lightweight design and the ability to minimise disruption in security areas and specialist manufacturer where metal detection is required. Some of the non metallic toe caps in terms of construction are made from composite glass fibre and others are injection moulded thermoplastics.


Arco carried out product assurance compression testing, in our UKAS and SATRA independently accredited lab, on own brand footwear along with a sample of footwear currently available on the market. During the testing, it became apparent that the safety footwear using some injection moulded plastic toe caps in their construction performed significantly worse than the fibreglass composite toe caps during compression testing.   What does this mean for the wearer of the boots? If the foot is compressed, these substandard toes caps  would not protect the wearer as intended, resultant injuries being broken bones or even amputation.  The use of a thermoplastic toe cap in safety footwear construction is not immediately evident and purchasers are relying on the CE mark being accurate.


This worrying issue has compelled Arco to assure our customers that we do not allow the use of thermoplastic toe caps in the construction of our own brand products. We have also highlighted the issue to all proprietary footwear brands in the Arco catalogue and have requested they confirm the type of toe cap used within their footwear.

As the UK’s leading distributor, we take the issue of safety very seriously and are the only distributor in the UK to have invested in developing our own Product Assurance Laboratory for the testing of PPE.  With our own brand product offering, we comply with the obligations laid down by the EU Parliament. We ensure continued conformity via an internal testing program within our own laboratory and where necessary third party accredited testing laboratories.


We are also members of the BSiF Registered Safety Suppliers Scheme (RSSS).  Companies displaying the scheme's logo have signed a binding declaration that the safety equipment they offer meets the appropriate standards, fully complies with the PPE regulations and is appropriately CE marked.


As a manufacturer, importer and distributor and being very close to the market we recognise our responsibility to be involved in market surveillance activity carried out by the competent authorities and are prepared to participate actively with the authorities and provide all necessary support and information.


Identifying true product compliance is difficult for the user.  The responsibility falls to the manufacturer, who may not have the resources in place to ensure regular testing.  Anyone who has concerns over the safety of the equipment they are being supplied should follow these steps:


• Ask your suppliers for a declaration of conformity that shows original certification for the PPE you are purchasing.

• Ask your suppliers to define their process for sample testing to ensure safety products continue to meet the required standards.

• Ensure your suppliers are members of the BSiF Registered Safety Supplier Scheme.

• Ask your suppliers to define their process of quality assurance at the manufacturing facility to ensure the products are being manufactured as they were originally certified.

• Always buy from a trusted source.


The UK has a strong health and safety record, of which we are very proud. As a participant in the BSiF’s RSSS and with safety at the forefront of everything we do, Arco will continue to lead the charge, working with the BSiF, to raise the standards of compliance in the UK.  As an industry, we must work together. Manufacturers, Importer and Distributors need to have the necessary measures in place to ensure that the product they supply is capable of doing the job it was intended for. Purchasers need to remain vigilant to safeguard your workers.