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Click and Collect

At checkout, you may be able to collect your order from your local retail store instead of having it delivered to your address.

Step 1

On the checkout page, you'll see a section titled "Delivery or Collection". By default, your order will be flagged as delivery. To the right of this section is a change button. Click here to select store collection and then "Confirm Selection".

Step 2

Once the page has updated, the next section will give you the option to either use your current location or search by place or postcode. Select the radio button next to the store you want to collect from and check or fill in your name, phone number and email address. If all details are correct, select the "Use this store" button.

Step 3

Once you've confirmed your collection details, you can pay and complete the order as shown on the checkout help page. When your products are ready to collect, you'll receive an email from your chosen store.

There may be products on your order which can't be collected from store as some of our items are not stocked at an Arco warehouse and are supplied directly from our supplier. Where this is the case, you will be presented with only a delivery option in the Delivery or Collection section.