In response to valuable customer feedback, we are excited to introduce a series of enhancements to our website's Product Listing Page (PLP). These changes are geared towards streamlining your product selection and purchase process. When you explore our website, you'll now have the ability to:
Website Improvements
See how our new website improvements make shopping at Arco easy
- Clearer Pricing: when logged in you will see your contracted price rather than list price
- Real Time Availability: see accurate available delivery dates
- Exact Delivery Dates: even when you are receiving multiple consignments
- Lifecycle Information: see "new" "limited availability" or "discontinued" statuses
- An Alternative Product Link: so that you can view alternatives and make a direct comparison
- Faster Checkout: allowing you to add products directly to your basket
These changes are aimed at enhancing your online shopping experience, ensuring it is more efficient and tailored to your needs. Thank you for your feedback, which continues to drive improvements in our service.
FAQs
Can I get my orders quicker?
The delivery date you'll see initially is for our standard delivery. You may be able to select a quicker delivery or nominate a specific day at the checkout stage.
What if there is no stock at my store?
The delivery date shown is the date when you can collect your order in store. You'll be contacted by the store when your order is ready for collection
What if I want to select more than one size?
If you want to purchase more of the same product, just different sizes, we've got you covered. Just select "View all Variants" and you'll easily be able to select any additional sizes and see delivery dates for these too.
Can I still add to my purchasing lists from this view?
You can still do this via the same icon as before: three lines with a plus symbol at the bottom right of the product card.
Can I still view the product page to see the additional content?
Yes. Clicking on the product description or the image will take you to the product page.
Why is my new agreed price not showing?
Please allow 24 hours for the site to update to display your new agreed price. However, any price changes within our system will be immediate and will appear in your basket once you're at the checkout.